Privacy Policy

Your privacy is important to us. This policy explains how Norrrent AB collects, uses and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data Controller

Norrrent AB is the data controller for the processing of your personal data.

Norrrent AB
Org. no: 559108-1178
Stationsgatan 1, 972 31 Luleå
Email: info@norrrent.se

What data do we collect?

We collect the following categories of personal data:

Contact information

Name and personal ID number
Address
Email address
Phone number

Driver's license information

License number
License type and validity
Country of issue

Payment information

Card details (processed by our payment provider)
Billing address
Transaction history

Booking data

Booking history
Rental periods
Selected add-ons and services

Why do we process your data?

Purpose	Legal basis
Execute rental agreements	Contract
Send booking confirmations	Contract
Process payments	Contract
Send newsletters	Consent
Improve our services	Legitimate interest
Accounting requirements	Legal obligation

How long do we keep your data?

Bokningsdata: 3 år efter avslutad hyra
Fakturor och bokföring: 7 år (lagkrav)
Nyhetsbrevsprenumerationer: Tills du avregistrerar dig
Kundkonto: Tills du begär radering

Your rights

Under GDPR, you have the following rights:

Right of access

Know what data we have about you

Right to rectification

Correct inaccurate data

Right to erasure

Request that we delete your data

Right to data portability

Receive your data in machine-readable format

Right to object

Object to certain types of processing

Withdraw consent

Withdraw previously given consent

Sharing of data

We share your data with:

Betalningsleverantörer: För säker betalningshantering
Försäkringsbolag: Vid skadeärenden
IT-leverantörer: Som hanterar våra system
Myndigheter: När lagen kräver det

We never transfer your data outside the EU/EEA.

Security

We take appropriate technical and organizational measures to protect your personal data, including encryption, firewalls and restricted access.

Contact and complaints

If you have questions about our processing of personal data or want to exercise your rights, contact us at:

Email: info@norrrent.se

You also have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe we are handling your data incorrectly.

Do you have questions about your personal data?

We are happy to help with questions about your privacy.

info@norrrent.se →